Jack W. Wiley, Ph.D., Founder and Executive Director

Research Interests

employee surveys, employee engagement, linkage research, leadership effectiveness, employee satisfaction and productivity

Jack W. Wiley, Ph.D., is Founder and Executive Director of the Kenexa High Performance Institute. Dr. Wiley is recognized internationally for groundbreaking research that links employee survey results to measures of customer satisfaction and business performance. He is also the creator of the WorkTrends™ survey, an international survey research program that produces results featured in both scholarly studies and the popular press worldwide. He has more than 30 years of experience consulting with organizations in the health care, financial services, manufacturing and retail industries.  

Dr. Wiley has recently published “Strategic Employee Surveys,” has written several articles and book chapters and has made numerous presentations to professional associations around the world. He was elected as a Fellow in the Society for Industrial and Organizational Psychology and the American Psychology Association and has served on the Board of Directors of the Human Resources Planning Society. Wiley holds a Doctorate in Organizational Psychology from the University of Tennessee and is a licensed consulting psychologist. Prior to joining Kenexa in 2006, Dr. Wiley was the founder and CEO of Gantz Wiley Research, a survey research consulting firm specializing in employee and customer surveys for corporate clients.