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Measuring well-being provides a deeper understanding of the challenges and opportunities that affect humanity’s life experience. There have been numerous initiatives to measure the well-being of nations by complementing income with other country-level factors that are considered important in peoples’ lives. Those measures indicate that people in developed countries enjoy higher levels of well-being than those in emerging economies. In this paper we measure well-being with Kenexa’s Workforce Quality of Life Index (WQLI)...
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It Is Not Easy Being Green…But Employees Value Corporate Social Responsibility Efforts
Research conducted by the Kenexa Research Institute evaluated U.S. workers’ opinions of their organizations with regard to corporate social responsibility.
Corporate social responsibility (CSR), a strategic corporate initiative that has been r...
Keeping Call Center Employees Happy: Human Capital Retention in BPOs
By Kyle Lundby, Ph.D. and Siddartha Parthasarathy, Kenexa and Brenda Kowske, Ph.D., Kenexa Research Institute
In India, call centers make up a key ingredient in the industry sector known as Business Process Outsourcing, or BPO. For many of India’s youth, call center positions are highly prized for their pay, given that a typical call center employee ea...
Kenexa Research Institute Clears Prejudices in Career Outlook of Gulf Expatriates and Nationals
Highlighting their confidence in career growth potential and their organisations’ performance, employees in the GCC recorded having strong employee engagement. The data come from an analysis of the WorkTrends™ database, an annual survey o...
Kenexa Research Institute Finds That When it Comes to Work/Life Balance, Men and Women are Not Created Equal
Research conducted by the Kenexa Research Institute (KRI) evaluated how men and women perceive work/life balance.
The latest research indicates that women are more positive than men in their perceptions of their company’s efforts to help them ...
Kenexa Research Institute Publishes Findings on Employee “Positiveness” Perceptions in Multi-National Organizations
The latest research suggests that employees around the world who work for multi-national organizations do not necessarily share similar perceptions of their experiences with their employers. Using recently compiled data from 2006 Kenexa organizationa...
Kenexa Research Institute Publishes Findings on Employee Benefits Satisfaction
The latest research suggests that U.S. employees have differing opinions when it comes to satisfaction with their employer-offered benefit packages. Based on recently compiled data from Kenexa’s database of employee survey results, WorkTrends&t...
Kenexa Research Institute Reveals Employee Attitudes Regarding Business Travel
The latest WorkTrendsTM study queried participants on their work-related travel habits, job satisfaction, engagement and satisfaction with their current company. The purpose of this study was to determine if employees whose travel requires them to sp...
Kenexa Research Institute Uncovers Contrasting Perceptions of U.S. and Chinese Workers in Multi-National Organizations
The latest research describes the similarities and differences between U.S. and Chinese workers employed by U.S. and European multi-national organizations.
The recently compiled data from Kenexa’s organizational effectiveness surveys included ...
Kenexa Research Institute Uncovers the Two-Year Itch
Research conducted by the Kenexa Research Institute (KRI) revealed a downward pattern in employee engagement levels. Much like the popular romantic comedy that illuminated marriage’s “Seven Year Itch,” KRI has uncovered a “two...
Linking Survey Results to Customer Satisfaction and Business Performance
Jack W. Wiley, Ph.D., Kenexa High Performance Institute
Of all the recent developments surrounding the use of employee surveys, perhaps none is more exciting than the advent of linkage research. Linkage research involves integrating and correlating data collected from employees with data in other key orga...