Employee Engagement: Why Recent Declines Matter to You
2011 was a year of declining levels of employee engagement. Research from the 2011/2012 Kenexa® High Performance Institute WorkTrends™ Survey reveals that employee engagement levels declined across countries, job types and industries. Understanding employee engagement and motivation is important because it’s linked to a wide range of outcomes, including job performance, customer satisfaction and organizational performance.
So what does this mean to your company? It means if your organization has strong engagement levels, you have a considerable advantage over other companies—that’s because high engagement correlates with improved organizational performance. Companies with high employee engagement levels outperform low-engagement counterparts in several key areas, including total shareholder return and higher annual net income.
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